|
Abstract:
|
Driven by the advancements of Industry 4.0, the global manufacturing sector is
gradually incorporating technologies such as artificial intelligence and digital platforms
to enhance supply chain resilience. However, many companies are still in the early
stages of seamlessly connecting their entire value chain. Management systems play a
key role in this digital transformation, facilitating adaptation to the demands of Industry
4.0. Within this context, the Supply Chain Control Tower (SCCT) has emerged as a
fundamental technological solution that provides real-time visibility, coordination, and
optimization throughout the supply chain. Therefore, this paper aims to present the
definition of the supply chain control tower with associated technologies and
requirements, contrasting these findings with three SCCT projects in large companies.
To achieve this goal, a systematic literature review was conducted using the PRISMA
method. Additionally, the paper also applies the case study methodology to gather
information about supply chain control tower projects in companies. A bibliometric and
bibliographic analysis is conducted with a portfolio of 19 articles. The research
identifies gaps between the literature and practical applications and proposes a
framework for the successful implementation of SCCT based on the literature. The
necessary requirements for a successful supply chain control tower include embracing
technologies such as ERP, WMS, Cloud Technology, IoT, Big Data, and Machine
Learning. It integrates areas such as Procurement, Material and Demand Planning,
Inbound and Outbound Transportation, Manufacturing, Warehousing, and Customer
Service. It has the ultimate functionality of providing Visibility, Collaboration,
Monitoring, Decision Making, KPIs, Risk Management, Cost Control, and issuing Alerts
to avoid potential risks. Lastly, it makes decisions at all levels: strategic, tactical, and
operational. |
