Potencialidades e limitações das práticas de saúde desenvolvidas por apoiadores institucionais da política nacional de humanização

Abstract

This research investigates the potential and limitations of the devices and actions developed from a process of training intervention of institutional supporters of the HNP, to change health practices, from their plans. The analysis revealed three categories: "Devices and actions of PNH" Pointing Method Wheel as potential for discussion on health services and co-management that stands out while device HNP; " Difficulties faced ", which are described weaknesses relating to the management and labor relations, and finally, "Intervention for Transformation", which shows the formation of networks, links, personal change, inclusion and valuation of all such transformations occurred. We conclude that the PNH achieved through the course of supporters in Santa Catarina, create spaces of the building and the exchange of knowledge, ways of investing in teamwork.